Data Protection Documentation

Gl99 Privacy Policy — How We Protect Your Data

Gl99 takes your privacy seriously. On this page, find out what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026

Summary of Commitments
Your Data Is Never Sold
SSL Encryption Active
Data Deletion Feature
Simple Cookie Controls
GDPR Compliant
24/7 Support

In Data Protection gl99's Commitment

A quick overview of the measures gl99 takes to protect your privacy.

Encrypted Protection

All your data on gl99 is protected with 256-bit SSL/TLS encryption. No third party can access this information.

No Sale of User Data

Gl99 never sells or transfers your personal data to third parties. Your information is used solely to improve our services.

KYC Verification

Gl99 follows a secure KYC process to verify your identity, ensuring account security and preventing fraud.

Cookie Controls

Cookie use on gl99 is fully transparent. You can manage or decline cookies at any time from your browser settings.

Right to Erasure

Upon your request, gl99 is obligated to delete your personal data. Under GDPR, this is your legal right and gl99 fully honours it.

Two-Factor Security

Enabling Two-Factor Authentication (2FA) on gl99 adds an extra layer of protection to your account and is highly effective at preventing unauthorised access.

About the Privacy Policy

Gl99 is a trusted online gaming platform in Bangladesh. We believe protecting each user's privacy is our ethical responsibility. This Privacy Policy explains what data gl99 collects, the purposes it is used for, and how it is kept secure.

By using the gl99 website or app, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using gl99. gl99 reserves the right to modify this policy at any time and will make reasonable efforts to inform users of any changes.

gl99's Privacy Policy is written in plain, straightforward language so every user can easily understand it. We avoid complex legal jargon and aim to be fully transparent.

What Data We Collect

Gl99 only collects information that is necessary for providing services, managing accounts, and meeting legal obligations. We never collect excessive or irrelevant data.

The table below shows what types of data gl99 collects and where each type comes from:

Data Type Example Source of Collection
Identity Information Name, date of birth, national ID Registration Form / KYC
Contact Information Email, phone number, address Registration Form
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser, operating system Automatically
Usage Data Game history, login times, preferred games During Platform Use
Cookie Information Session tokens, preference settings Browser Cookies
  • Gl99 never stores your password directly — only an encrypted hash is saved.
  • Gl99 does not store your full bank card number — only the last four digits are kept on record.
  • Gl99 automatically collects certain technical information about your device and browser to help maintain platform security.

How Your Information Is Used

Gl99 uses collected data solely for specific, legitimate purposes. A lawful basis is always established before your data is used. gl99 never sells your data to advertising companies.

  • To create and manage your account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and resolve issues.
  • To provide bonuses, promotions, and personalized offers.
  • To ensure platform security and prevent fraud.
  • To comply with legal obligations such as Anti-Money Laundering (AML) policies.
  • To improve gl99's services and develop new features.
  • To send important updates and security-related notifications.

Gl99 will never send you marketing messages without your consent. You can opt out of marketing communications at any time from your account settings.

Data Sharing Policy

Gl99 never sells your personal data. However, in certain circumstances, data may be shared with third parties to meet legal obligations or deliver our services.

  • Payment Provider: Necessary information is shared with payment partners such as bKash and Nagad to process deposits and withdrawals.
  • Game Provider: Limited data is shared with licensed game providers for the operation of Live Casino and slot games.
  • Legal Authorities: Providing data in response to a valid request from a court or government authority is a legal requirement.
  • Technology Partners: Trusted technology companies that support platform operations are bound by strict confidentiality agreements.

Gl99 never sells or transfers your data to advertisers, data brokers, or any other third party for commercial purposes.

Cookies & Tracking

Gl99 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser that help remember your preferences and keep the platform running smoothly.

  • Essential Cookies: Essential for login sessions and security. gl99 cannot function properly without these.
  • Performance Cookies: Helps improve our services by analyzing how the platform is used.
  • Preference Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Used to understand which features are most frequently used.

You can delete or disable cookies at any time from your browser settings. Please note that disabling essential cookies may cause some gl99 features to not work as intended.

Data Protection Measures

Gl99 uses industry-leading technology to protect your data. Our security team monitors systems around the clock and responds immediately to any suspicious activity.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Data stored on our servers is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA) is available for all accounts.
  • Regular security audits and penetration testing are conducted.
  • Accounts are automatically locked upon detection of suspicious login attempts.
  • Staff access to data is strictly controlled through role-based permissions.

In the event of a data breach, gl99 is required to notify the relevant authorities and affected users within 72 hours.

Your Privacy Rights

Under GDPR and international privacy laws, every gl99 user holds important rights over their personal data. gl99 fully respects and upholds all of these rights.

  • Right of Access: You have the right to know what personal data gl99 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: Under certain circumstances, you may request the permanent deletion of all your data.
  • Right to Restrict Processing: You may request that the use of your data be restricted in certain cases.
  • Right to Data Portability: You can export your data in a machine-readable format.
  • Right to Object: You may object to the use of your data for specific purposes.
  • Right to Withdraw Consent: You may withdraw any consent you have previously given at any time.

To exercise these rights, contact the gl99 support team. We are required to respond to your request within 30 days.

How Long Data Is Retained

Gl99 retains data only for as long as necessary. Data is not kept beyond what is required by legal obligations or legitimate business needs.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 years AML / Financial Regulations
KYC Documents 5 years after account closure Regulatory Requirements
Login Log 12 months Security Monitoring
Cookie Information Until session ends or maximum 1 year Platform Performance
Support Conversations 2 years Service Quality Management

Once the designated retention period expires, gl99 securely deletes or anonymizes your data.

Protection of Minors

Gl99 is a gaming platform operated exclusively for adults aged 18 and over. gl99 does not knowingly collect personal data from or provide services to anyone under the age of 18.

If a parent or guardian believes their child has registered on gl99, please notify our support team immediately. We will promptly deactivate the account and delete all associated data.

If a minor is identified, gl99 will immediately suspend the account and any deposited funds may not be refunded. Please cooperate with our age verification process.

Privacy Policy Updates

Gl99 reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you in advance via your registered email or a platform notification.

Continuing to use gl99 after a revised policy is published will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Last Updated: January 2026. gl99 always displays the date of the latest update at the top of the page.

Privacy Contact

For any questions, concerns, or requests to exercise your rights regarding the Privacy Policy, please contact the gl99 support team. Our privacy team responds to all requests within 30 business days.

Response Time
30 business days
Live Chat
Available 24/7
Website
gl99.onl

FAQ

No, gl99 never sells your personal data. Your information is used solely to provide services and meet legal obligations. Any limited data shared with third parties is covered under strict confidentiality agreements.

Yes. Under GDPR, you have the "right to be forgotten." Upon request to gl99 support, we will delete all data except what we are legally required to retain. This process is typically completed within 30 business days.

No. gl99 never stores your password in plain text. Only an encrypted hash value is kept, and it is technically impossible to reverse-engineer the original password from it. This means no gl99 employee can ever view your password.

Disabling essential Cookies will prevent gl99 login and session features from working properly. However, you can still use gl99 with preference and analytics Cookies turned off. You can manage your Cookie settings at any time through your browser.

gl99 stores data in internationally certified secure data centres. Regardless of where data is stored, GDPR and international privacy standards are always maintained.

Join gl99 and Enjoy Safe Gaming

Gl99's Privacy Policy ensures your data is always protected. Register today and start gaming on a platform you can trust.

256
Bit Encryption
24/7
Support Services
100%
Your Data Is Secure
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